Frequently Asked Questions
Where do I send my bundle when someone picks it?
When a member picks your bundle, you will receive a pre-addressed, pre-paid courier satchel. We’ve broken sending a satchel down for you into 3 easy steps
- Receive Courier Shipping Satchel from ThreadEx
- Print consignment note and complete sending details and fill the satchel with the bundled clothes (don’t forget to put the ribbon around the clothes!)
- Call courier to arrange collection
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