Frequently Asked Questions

How does ThreadEx work?

ThreadEx is an easy 4 step service that works like this:

  1. Browse through the available bundles on ThreadEx and pick any bundle of clothes that you love and pay just $7 + Shipping ($10). No hidden charges. No recurring fees. You can decide at anytime to stop swapping clothes. Each bundle contains roughly between 8-10 items. If you’re too busy, you can email us your clothing preferences and we can select appropriate bundles for you.
  2. List a bundle of clothing that your child no longer wears, roughly 8-10 items. Of course, if you pack more in, you’ll get great ratings from your peers. We’ll ask you to enter basic information such as the size, season, type, colour and brand. The best part is there is no time wasted taking photos of the items.
  3. ThreadEx will contact you when someone selects your bundle. We will send you a prepaid courier consignment note, and we even send the courier to come pick it up! The courier will pick the bundle up from you and deliver it to the buyers doorstep! All we ask is for you to pack the clothes in a bag and tie ribbon around it – so it is more like a gift!
  4. Repeat steps 1, 2 & 3. Wow, the simple things in life really are the best!

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